FAQ & Site Info
FAQ
As stated in my shop announcement, I do all kinds of custom and personalized work, contact me via email [email protected] and I will create your desired item.
Due to the sad state of the customs clearance office in my country, when you want to return an order you MUST send it back using FedEx, declaring the item as a gift addressed to me personally (not IJDshop) from you personally(No company names or similar), with a value of 10 euro, this way I avoid any import fees and the item is sure to be shipped back to me ASAP and safely(be sure to pack the item well for the return trip in order to protect it from damage). Otherwise I will never get the item back and it will disappear in customs or get damaged and your refund will not be issued. Once I get the item back and confirm it is in its original state (including the packaging if there was an included box), I will issue your refund.
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
